Acceptance of Terms

By accessing and using the Koite Grill website and online ordering service, you agree to be bound by these Terms of Service.

Online Orders

All orders are subject to availability and confirmation.
Prices listed on the website are subject to change without notice.
Orders are for pickup only at the selected location.
Please arrive at the specified pickup time. Orders not picked up within 1 hour may be discarded.

Catering Orders

Catering orders require advance notice and are subject to availability.
Custom quotes are estimates and may vary based on final details.
Cancellation policies apply to confirmed catering orders.

Payments & Refunds

All payments are processed securely through Square.
Sales tax is calculated at the applicable rate for your pickup location.
Refund requests should be directed to the pickup location within 24 hours of the order.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

Allergen Disclaimer

Our food may contain or come into contact with common allergens including nuts, dairy, gluten, shellfish, and eggs. Please inform us of any allergies when placing your order.

Contact

For questions about these terms, contact us at:

Koite Grill
Email: info@koitegrill.com
Silver Spring: (240) 847-7016
College Park: (240) 965-6550